Return Policy

Contact us within 14 days of delivery with your order details and proof of purchase. All returns require prior approval and are subject to inspection.

Unopened returns (refund)

Unopened products in original, undamaged packaging are eligible for a refund.

• Product must be unused and sealed / unopened as received.
• Customer is responsible for return shipping costs.
• Refunds are issued to the original payment method after we receive and inspect the return (typically within 14 days of receipt).

Factory-defective products (repair or replace)

If a product is factory-defective and has not been used, we will repair or replace it at our discretion. No cash refund is provided for defective exchanges unless required by law.

• Contact us within 14 days of delivery to start a defect claim.
• Customer is responsible for shipping the item to us unless we arrange otherwise in writing.
• We repair or replace the defective product after inspection, typically within about 14 days of receiving it.

What is not covered

• Damage from normal customer use, crashes, wear, or mishandling.
• Products that have been used, modified, or damaged by the customer (except as a documented unused factory defect above).
• Returns without prior authorization.

Questions? Email info@electronflight.com.